Returns & Exchanges
What is your exchange policy for online purchases?
We at Enaarah offer a complimentary exchange policy and are pleased to exchange your purchase that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 48 hours from the date of delivery, for a different size or style.
One of our Customer Care team members will be happy to assist you through this process. You can contact them by email at enaarahindia@gmail.com or by phone at +91-8178588159
What is your return policy for online purchases?
At Enaarah, each piece is handcrafted with care and inspected thoroughly before dispatch. Due to the nature of our products, we do not accept returns or cancellations once an order has been placed.
We encourage you to review product details carefully before completing your purchase. If you receive an item that is damaged or incorrect, please contact our care team within 48 hours of delivery with the following details:
- Order number
- Delivery address
- Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item
You may contact us via email at it enaarahindia@gmail.com or by phone at +91-8178588159 from Monday to Saturday, between 10:00 AM to 6:00 PM (IST).
- We will look into the issue and respond to you within 48 working hours.
- Please ensure that the product you return is unused, unworn and the original tags are intact.
We are not liable for any returns that we were not notified about first.
